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Automated decision-making in public administration – effective and efficient, but inadequate control and follow-up (RiR 2020:22)

A Swedish National Audit Office audit shows that it is common for official decisions to be made by computers, called automated decision-making. In most cases, this leads to increased efficiency and legal certainty, but not always. Errors that arise can have major consequences for individuals and reduce confidence in public administration.

Updated: 18 December 2020

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