Public performance reports in social services – limited contribution to good quality (RiR 2021:17)

Public performance reports in social services are a compilation of indicators that the National Board of Health and Welfare produces in collaboration with the Swedish Association of Local Authorities and Regions (SALAR) to help improve the quality social services. The audit shows that public performance reports give some, but limited, contribution to more equal social services of good quality. The National Board of Health and Welfare should develop the public performance reports into a more appropriate means of improving quality of social services and the Government should give the Board of Health and Welfare better conditions for this development.