Emergency number 112 – Central government and SOS Alarm management of emergency calls (RiR 2023:22)
SOS Alarm falls short of the targets on the length of time it should take before a call to 112 is answered. Average call answer times also vary depending on where the calls come from. This is partly because central government control is not fully developed, leading to inefficiency, according to the Swedish National Audit Office’s audit.
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